Service Delivery Model
Community Outreach and Opportunity Programs
We Help People Succeed!

We hold that opportunity leads to success
and that success is defined by
meeting personal and professional goals
that ultimately lead to
wellness, happiness, and self-sufficiency.
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What is the CO-OP Service Delivery Model?

The CO-OP Service Delivery Model has been implemented in order to facilitate the involvement of program
participants in multiple activities and services.  
It is our way of presenting multiple programs in a
cohesive manner that maintains the integrity of each individual program while enabling our
Case Management Team to maximize our ability to help those in need.

What characteristics to all CO-OP programs share?

There are 10 components that comprise the CO-OP Service Delivery Model that is applicable to all
programs we offer: 1) Needs Assessment, 2) Counseling/Advisement, 3) Instruction, 4) Services/Activities,
5) Summer Component, 6) Extracurricular Activities, 7) Family Involvement, 8) Service Learning, 9)
Integrated Services, and 10) Follow-Up/Tracking.

What makes each CO-OP program unique?

While each program adheres to the Model, there is still a great deal of variety across programs
that makes them easily distinguishable and allows for compliance with funding requirements.  
Each program has unique: 1) Application Procedures, 2) Areas Served/Location, 3) Eligibility
Requirements, 4) Participation Requirements, 5) Instructional Content/Curriculum, 6) Frequency/Duration,
7) Documentation, 8) Evaluation, 9) Funding, and, 10) Stakeholders/Partnerships.

Where do CO-OP's Outreach Initiatives fit into the picture?  Do they follow the Service Delivery
Model too?

The CO-OP Service Delivery Model is applied only to our Opportunity Programs.  The Outreach Initiatives
are community-based activities that follow different sets of criteria.  
We make every effort to connect
our Programs and Initiatives to maximize our impact on the lives of the people we serve.
 
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